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If you’re looking for reliable and top-quality PABX and Intercom services in Dhaka, Shift Tech BD is your trusted choice. We provide installation, maintenance, and repair solutions for all types of PABX and Intercom systems. Our skilled team ensures professional setup, smooth operation, and maximum security coverage, helping you keep your home, office, or industry protected at all times.

Trusted by 1000+ Satisfied Clients Since 2019

Since 2019, Shift Tech BD has been delivering PABX and Intercom services with dedication, expertise, and precision. Over the years, we have successfully installed and maintained more than 1000 PABX and Intercom lines across Dhaka and beyond. Our focus is always on achieving the highest security standards, ensuring every installation runs smoothly for maximum communication efficiency.

Here are some of the companies we work with

We’ve had the privilege of working with well-known clients such as PRAN, AB Group, Concord, Nasir Group, NAPD, UCB, Bank Asia, and Probashi Palli Group. Our projects have consistently delivered outstanding results, building long-term trust and satisfaction. Many of these clients continue to rely on us for upgrades, expansions, and regular maintenance services.

Our Services

We offer complete PABX and Intercom solutions, including new installations, upgrades, system expansions, repairs, and ongoing maintenance. Whether you are setting up a new office communication network or upgrading an existing one, our team ensures reliable connectivity, high-quality voice transmission, and easy management, tailored to meet your needs in both corporate and residential environments.

1. PABX System Installation & Maintenance

Our PABX installation services cover both small-scale and large-scale setups. We assess your requirements, plan the layout, and install the system with precision. Post-installation, we provide maintenance services to keep your system running efficiently. This includes hardware inspections, software updates, troubleshooting, and replacement of faulty parts when needed.

Where We Install PABX and Intercom Systems

Corporate Offices: We design and install PABX systems for corporate environments, ensuring seamless internal communication between departments. The setup can include multiple extensions, direct lines, and integration with VoIP, allowing companies to maintain high productivity and efficient workflow.

Hospitals & Clinics: Hospitals require reliable communication for emergency response and internal coordination. Our PABX systems help connect departments like ER, surgery, pharmacy, and administration, enabling instant communication that can be life-saving in critical situations.

Hotels & Resorts: We set up PABX systems for hotels and resorts to enhance guest experience. These systems enable room-to-reception calls, internal staff coordination, and integration with booking systems, ensuring smooth daily operations and superior customer service.

Residential Buildings & Apartments: For residential complexes, we provide PABX and Intercom solutions that allow residents to communicate with security desks, gatekeepers, and other apartments. This enhances safety and convenience for the entire community.

Call Centers: Our PABX systems for call centers are designed for high call volume handling. We integrate features like call routing, monitoring, and recording, ensuring agents can manage calls efficiently while supervisors track performance.

Commercial Buildings: We equip commercial buildings with PABX systems for internal office communication, security coordination, and easy customer service management. These setups are scalable to support multiple tenants and departments.

Educational Institutions: Schools, colleges, and universities benefit from PABX systems for teacher coordination, administrative announcements, and security alerts. This ensures a smooth flow of information across campuses.

Factories & Industrial Plants: In factories, clear and instant communication is essential for safety and workflow. Our PABX installations support wide-area coverage, enabling teams to coordinate production, maintenance, and logistics effectively.

Banks & Financial Institutions: We provide secure, reliable PABX systems for banks, ensuring staff can communicate efficiently between branches, counters, and departments. Features like call recording and encryption enhance operational security.

Government Offices: For government facilities, we install robust PABX systems that enable smooth internal communication, reduce delays, and improve public service efficiency.

Shopping Malls & Commercial Complexes: Our PABX setups in malls ensure efficient coordination between management, security, and shop owners, improving both operational control and customer service quality.

Other High-Security Areas: In high-security environments such as military facilities or data centers, we install advanced PABX systems with encryption and monitoring features to ensure controlled, secure communication channels.

2. PABX Intercom System Upgrading

We offer professional upgrading services for outdated PABX and Intercom systems. Whether you need to add more extensions, migrate to IP-based systems, or integrate with advanced features like call forwarding and video intercom, we ensure a smooth transition without disrupting daily operations.

3. PABX and Intercom Systems Maintenance and Repair

Our maintenance and repair services cover routine inspections, cleaning, firmware updates, and emergency fixes. We keep spare parts in stock for quick replacements, minimizing downtime and ensuring your communication system stays reliable year-round.

Steps to Installing a PABX Intercom System

Site Survey & Planning: We begin by inspecting your site to assess wiring needs, device placement, and system capacity. This step ensures optimal performance and future scalability.

Mounting the PABX Unit: The PABX unit is securely mounted in a central, accessible location for easy maintenance while ensuring minimal disruption to your workspace.

Connecting Power Supply: We connect the system to a stable power source, often adding backup power solutions like UPS to keep communication running during outages.

Wiring & Cabling: Our team installs high-quality cabling to ensure clear audio transmission and minimal interference, following industry wiring standards.

Connecting Extension Phones: We link extension phones to the PABX unit, configuring them for internal and external calling as per your requirements.

System Programming & Configuration: The PABX is programmed to handle call routing, voicemail, extensions, and any custom features you need for daily operations.

Testing: We conduct thorough testing to ensure each extension, call feature, and external line is functioning properly before handover.

User Training: We provide hands-on training so staff can use the system effectively, covering call handling, transferring, and troubleshooting basics.

Final Documentation: All system details, wiring diagrams, and configuration notes are documented for your future reference.

Handover & Maintenance Plan: We hand over the fully functional system and provide a maintenance plan to keep it running smoothly long-term.

Types of PABX and Intercom Systems We Install Near Dhaka

Analog PABX: Ideal for small offices, analog systems are cost-effective and simple to maintain. They use traditional telephone lines and are reliable for basic internal communication needs.

Digital PABX: Digital systems offer clearer sound quality, advanced features, and better scalability than analog, making them suitable for medium-sized businesses.

IP PABX: IP-based systems use the internet for communication, offering flexibility, remote calling, and integration with modern software tools.

Hybrid PABX: Hybrid systems combine analog, digital, and IP technology, allowing a smooth transition for businesses upgrading gradually.

Hosted/Cloud PABX: Cloud PABX eliminates the need for on-site hardware, offering remote management, reduced maintenance costs, and easy scalability.

Custom Solutions: We design fully customized PABX setups to match unique business needs, from specialized security requirements to large-scale enterprise communication networks.

Why Choose Shift Tech BD for PABX System Installation?

Shift Tech BD is your trusted partner for professional PABX and intercom solutions in Dhaka. We provide expert installation, maintenance, and repair services tailored to your business or home needs. Our team ensures seamless communication, reliability, and security while delivering cost-effective solutions. With years of experience and a strong commitment to customer satisfaction, we make sure your PABX system operates efficiently.

1. Professional PABX and Intercom Engineering

Our engineers are highly skilled in designing, installing, and maintaining advanced PABX and intercom systems. Using the latest technology, we ensure high-quality voice clarity, minimal downtime, and secure communication networks. Our team conducts detailed assessments before installation to guarantee a system tailored to your office or residential setup, providing peace of mind and long-term reliability.

2. Comprehensive Solutions

Shift Tech BD offers complete PABX solutions from planning to execution. We handle system design, hardware procurement, installation, and post-installation support. Whether you need traditional PABX, IP-PABX, or hybrid solutions, our experts ensure seamless integration with existing infrastructure. Our comprehensive approach reduces operational issues and maximizes communication efficiency for businesses of all sizes.

3. Competitive Pricing

We provide premium PABX installation services at competitive rates, ensuring you get the best value for your investment. Our pricing is transparent, with no hidden charges. Shift Tech BD evaluates your requirements and offers cost-effective solutions tailored to your budget. Quality service and affordable pricing make us one of the leading PABX providers in Dhaka.

4. Authentic Products

Shift Tech BD uses only genuine, high-quality PABX and intercom equipment from trusted brands. Authentic products ensure durability, excellent performance, and reliable long-term operation. By using certified hardware, we reduce maintenance needs and prevent potential system failures. Our clients benefit from systems that are both efficient and dependable.

5. Custom Design

Every business has unique communication requirements, and we create customized PABX solutions to match your specific needs. Our experts assess your office layout, call traffic, and integration requirements to design a system that fits perfectly. Custom-designed systems from Shift Tech BD enhance efficiency, optimize communication, and support business growth seamlessly.

6. Variety of Solutions

Shift Tech BD provides a wide range of PABX solutions, including analog, digital, IP-based, and hybrid systems. We cater to small offices, large enterprises, and residential complexes. Our solutions also include advanced intercom features, voicemail, call routing, conferencing, and integration with mobile devices to ensure flexible, modern communication.

7. Training & Support

After installation, we provide comprehensive training for your staff to operate the PABX system efficiently. Our team ensures that users understand system features, call handling, extensions, and advanced functionalities. Training helps minimize errors and maximizes productivity, empowering your team to use the system effectively from day one.

8. After-Sales Support

Shift Tech BD offers reliable after-sales support to maintain optimal system performance. Our team handles repairs, upgrades, troubleshooting, and regular maintenance to extend the lifespan of your PABX system. We ensure minimal downtime and fast response to any issues, helping businesses maintain seamless communication without interruptions.

9. 24/7 Customer Support

We provide round-the-clock customer support to address any technical issues or emergencies with your PABX system. Whether it’s a minor configuration problem or a system outage, our trained experts are ready to assist anytime. With Shift Tech BD, you can rely on prompt, professional support to keep your communication system running smoothly.

Cost of PABX System Installation Near Dhaka

The cost of PABX installation in Dhaka depends on factors like system type, size, features, and customization requirements. Small offices may pay less for a basic analog system, while large enterprises with IP-PABX and advanced features will have higher costs. Shift Tech BD provides transparent, competitive pricing and custom quotes after assessing your specific needs.

How to Choose the Right PABX System

Assess Your Needs: Start by evaluating your business size, call volume, and communication requirements. Determine the number of extensions, integration needs with mobile or VoIP systems, and any advanced features required. Understanding your unique needs helps you select a PABX system that is both cost-effective and capable of supporting smooth communication.

Evaluate Features: Answer: Look for features like voicemail, call forwarding, call recording, conferencing, IVR, mobile integration, and reporting tools. Evaluate which features are essential for your daily operations and which are optional. Choosing a system with the right set of features ensures efficiency and maximizes the return on your investment.

Consider Future Growth: Select a PABX system that can scale with your business growth. Consider expansion options for additional lines, extensions, or remote office integration. Investing in a flexible, scalable system avoids costly upgrades in the future and ensures your communication infrastructure remains effective as your business grows.

Compare Prices: Compare pricing among different providers, considering installation, hardware, and maintenance costs. Focus on value rather than just the lowest price. Shift Tech BD offers competitive and transparent pricing, ensuring you get reliable service and quality equipment at an affordable rate without compromising system performance.

Check Reviews and References: Research reviews, testimonials, and references from previous clients. A reputable PABX provider should have positive feedback and proven expertise in installation and support. Checking references ensures you choose a provider with a track record of delivering high-quality systems and dependable customer service.

Look for Support and Maintenance: Ensure the provider offers ongoing maintenance, troubleshooting, and upgrade services. Reliable support minimizes downtime and ensures long-term performance. Shift Tech BD provides professional support packages, including preventive maintenance, technical assistance, and prompt response for any issues with your PABX system.

Top PABX and Intercom Brands Offered by Shift Tech BD

Shift Tech BD works with top PABX and intercom brands known for quality and reliability. Brands include Panasonic, Grandstream, Cisco, Yeastar, ZTE, and Hytera. By offering authentic products from trusted manufacturers, we guarantee high performance, durability, and compatibility with modern business communication systems in Dhaka.

FAQ: Best PABX Installation Service Provider in Dhaka

Question: What is the lifespan of a PABX system?

Answer: The typical lifespan of a PABX system ranges from 7 to 15 years, depending on usage, maintenance, and system type. Regular servicing and timely upgrades can extend the system’s functionality and ensure consistent performance over time.

Question: Can I connect my mobile to the PABX?

Answer: Yes, many modern PABX systems allow mobile integration. Employees can connect their mobile phones to extensions, make internal and external calls, and receive office calls remotely, enhancing flexibility and connectivity for mobile workforces.

Question: Can a PABX work without the internet?

Answer: Traditional analog and digital PABX systems can operate without internet access, using telephone lines for connectivity. Only IP-based systems require an internet connection for VoIP calls, though they can still handle internal calls offline.

Question: Which type of PABX system is best for my business in Dhaka?

Answer: The best PABX system depends on your business size, call volume, and feature needs. Small offices may opt for analog systems, medium to large businesses for digital or IP-based systems. Shift Tech BD helps assess and recommend the ideal solution.

Question: How long does it take to install a PABX system?

Answer: Installation time varies based on system complexity and office size. Small setups may take a few hours, while larger systems may require 1-3 days. Shift Tech BD ensures efficient installation with minimal disruption to daily operations.

Question: Can I upgrade my existing PABX system to an IP-based solution?

Answer: Yes, existing analog or digital PABX systems can often be upgraded to IP-based solutions. This allows VoIP integration, mobile connectivity, and advanced features, enhancing communication efficiency without replacing the entire infrastructure.

Question: Do you provide both hardware and installation services?

Answer: Yes, Shift Tech BD supplies authentic PABX hardware and handles complete installation. Our team ensures seamless setup, configuration, and integration, offering a full-service solution from procurement to operational readiness.

Question: What is the average cost of PABX installation in Dhaka?

Answer: The cost varies depending on system type, number of extensions, and additional features. On average, installation can range from BDT 15,000 to BDT 150,000 or more. Shift Tech BD provides transparent, tailored quotations for every client.

Question: Do you offer maintenance and repair services after installation?

Answer: Yes, we provide comprehensive maintenance and repair services. Our team performs routine checks, software updates, hardware replacements, and troubleshooting to ensure your PABX system operates reliably over the years.

Question: Will my PABX system work during a power outage?

Answer: Most PABX systems require power to operate, but battery backups or UPS solutions can maintain functionality during outages. Shift Tech BD installs backup systems to ensure uninterrupted communication during power interruptions.

Question: Can you integrate the PABX system with my office’s VoIP setup?

Answer: Yes, IP-based PABX systems can be integrated with existing VoIP infrastructure. This allows unified communication, remote connectivity, and advanced call management, ensuring seamless integration with your digital communication tools.

Question: Do you provide training for staff on how to use the PABX system?

Answer: Yes, we provide thorough staff training, covering call handling, voicemail setup, intercom operation, and troubleshooting. Proper training ensures employees can use the system efficiently, maximizing productivity and minimizing operational issues. difficulties.