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If you’re seeking dependable and high-quality IP Phone and PBX services in Bangladesh, Shift Tech BD is your trusted partner. We specialize in professional installation, maintenance, and repair solutions for all types of systems. Our experienced team ensures seamless setup, smooth operation, and enhanced security, keeping your home, office, or industrial facility fully protected at all times.

Trusted by 1000+ Satisfied Clients Since 2019

Since 2019, Shift Tech BD has been delivering IP Phone and PBX services with dedication, expertise, and precision. Over the years, we have successfully installed and maintained more than 1000 IP Phone and PBX lines across Bangladesh and beyond, ensuring each project meets the highest security standards.

Here are some of the companies we work with

We’ve had the privilege of working with well-known clients such as PRAN, AB Group, Concord, Nasir Group, NAPD, UCB, Bank Asia, and Probashi Palli Group. Our projects have consistently been completed with outstanding results, earning the trust and satisfaction of our customers.

Our Services in Dhaka

We provide complete IP Phone and PBX solutions, including installation, system configuration, maintenance, and repair. Whether you need a new setup or an upgrade to your existing communication infrastructure, our expert team delivers reliable services tailored to your specific requirements, ensuring high performance and maximum efficiency.

1. IP Phone and PBX System Installation

Our IP Phone and PBX system installation service ensures your communication network is set up with precision and reliability. We handle everything from system design to installation and testing, ensuring smooth connectivity and long-term performance. Our solutions are compatible with a variety of industries and customized to meet client needs.

Where We Install IP Phone and PBX Systems

Corporate Offices: We design and install advanced IP Phone and PBX systems for corporate offices to ensure smooth internal and external communication. Our solutions integrate with existing IT infrastructure for seamless call management and improved productivity.

Hospitals & Clinics: We install IP Phone and PBX systems in hospitals and clinics to enable quick communication between departments, patient care units, and administrative staff. This ensures efficient coordination, enhancing patient service quality.

Hotels & Resorts: Our systems for hotels and resorts allow seamless communication between reception, guest rooms, and service departments. We provide tailored solutions that enhance guest experience and streamline staff coordination.

Residential Buildings & Apartments: We set up communication systems for residential complexes to connect security personnel, management offices, and residents, improving safety and operational efficiency within the premises.

Call Centers: We install robust PBX systems for call centers, ensuring stable, high-capacity voice communication. Our solutions support call routing, monitoring, and reporting for improved customer service operations.

Commercial Buildings: We equip commercial properties with PBX solutions that facilitate smooth communication across offices, tenants, and service departments, ensuring efficiency in daily operations.

Educational Institutions: Our PBX installations in schools, colleges, and universities help connect administration, faculty, and support staff, enabling effective coordination for academic and operational activities.

Factories & Industrial Plants: We design communication systems for factories and industrial facilities, connecting production floors, warehouses, and administrative offices for faster decision-making and operational control.

Banks & Financial Institutions: We provide secure and reliable PBX systems for banks to connect branches, service counters, and management offices, ensuring uninterrupted customer service and internal communication.

Call Centers & BPOs: We set up advanced communication infrastructure for BPOs and large-scale call centers, enabling multi-line handling, call recording, and monitoring to maintain service excellence.

Government Offices: Our PBX installations for government facilities support efficient coordination between departments, ensuring smooth operations and timely communication across all levels.

Shopping Malls & Commercial Complexes: We install PBX systems to connect management offices, security teams, and shop tenants, enhancing operational management and security control in busy commercial spaces.

Other High-Security Areas: For sensitive facilities such as embassies, research centers, and data centers, we provide secure and encrypted communication systems to maintain confidentiality and ensure reliable connectivity.

2. IP Phone and PBX System Upgrading

We offer professional IP Phone and PBX system upgrading services to enhance communication efficiency and reliability. Whether you need advanced features, expanded capacity, or integration with modern networks, our team ensures a seamless upgrade process. We use top-quality hardware and software to keep your system up to date.

3. IP Phone and PBX Systems Maintenance and Repair

Our maintenance and repair services keep your IP Phone and PBX systems running at peak performance. We provide regular inspections, preventive maintenance, and quick repairs to minimize downtime. Our experienced technicians ensure issues are resolved promptly, maintaining smooth communication for your home, office, or industrial setup.

Our IP Phone and PBX Systems Installation Process

1. Site Survey & Needs Assessment: We begin with a detailed site survey and needs assessment to understand your communication requirements. This includes evaluating your current infrastructure, number of users, and business objectives. Based on this analysis, we create a customized installation plan that ensures efficiency and cost-effectiveness.

2. Hardware and Network Setup: Our team professionally installs and configures all necessary hardware, including servers, handsets, switches, and routers. We ensure proper network integration to guarantee clear voice quality, stable connections, and optimal system performance across your organization.

3. Cabling and Connections: We handle the complete cabling process, including structured network wiring, telephone lines, and power connections. All cables are neatly arranged, labeled, and tested to ensure long-lasting performance, reduced interference, and easy maintenance in the future.

4. System Programming and Configuration: After physical installation, we program and configure your PBX system according to your business requirements. This includes setting up extensions, call routing, voicemail, auto-attendants, and any advanced features needed for your workflow.

5. Testing and Staff Training: We conduct extensive system testing to ensure everything operates flawlessly. Our team then provides hands-on training for your staff, teaching them how to use the IP Phone and PBX features efficiently to improve daily communication.

6. Final Documentation: We prepare and hand over detailed documentation, including system diagrams, configuration settings, and user guides. This ensures you have a complete reference for future maintenance, upgrades, or troubleshooting.

7. Handover & Maintenance Plan: Once installation is complete, we officially hand over the system and offer a tailored maintenance plan. This includes scheduled inspections, software updates, and priority technical support to keep your system performing optimally.

Types of IP Phone and PBX Systems We Install Near Dhaka

1. Analog PBX: An analog PBX connects traditional telephone lines to multiple extensions using analog signals. It is cost-effective for small offices with basic communication needs. While limited in features, it is reliable and requires minimal technical maintenance.

2. Digital PBX: A digital PBX converts voice signals into digital data for better sound quality and more advanced features. It supports voicemail, call forwarding, and conferencing, making it ideal for medium to large businesses in Dhaka seeking reliable communication.

3. IP PBX (VoIP PBX): An IP PBX uses the internet to route calls, reducing costs and allowing integration with modern communication tools. It supports video calls, remote connections, and unified communications, making it a popular choice for modern businesses.

4. Hybrid PBX: A hybrid PBX combines analog, digital, and IP-based technologies in one system. It allows businesses to transition gradually to VoIP while still using existing infrastructure, making it flexible and cost-effective.

5. Cloud PBX: A cloud PBX is hosted online, eliminating the need for on-site hardware. It offers high scalability, remote access, and reduced maintenance, making it ideal for businesses with multiple locations or remote employees.

Why Choose Shift Tech BD for IP Phone & PBX Installation in Dhaka

1. Professional IP Phone & PBX Engineering

Our expert engineers specialize in designing and implementing tailored IP Phone and PBX solutions. We follow industry best practices to ensure reliability, efficiency, and scalability in your communication system.

2. Comprehensive Solutions

From initial consultation to after-sales service, we offer end-to-end solutions. This includes installation, configuration, training, and maintenance, ensuring you get a complete package for smooth operation.

3. Competitive Pricing

We offer high-quality installation services at competitive rates without compromising on quality. Our pricing is transparent, with no hidden charges, making it budget-friendly for businesses of all sizes.

4. Authentic Products

We supply only genuine and certified IP Phone and PBX equipment from trusted brands. This guarantees long-term durability, consistent performance, and manufacturer warranty coverage.

5. Custom Design

We design each system based on your specific needs, ensuring optimal coverage, clear voice quality, and the right features to improve your organization’s communication efficiency.

Variety of Solutions

We offer a wide range of IP Phone and PBX systems, including analog, digital, hybrid, and cloud-based solutions, giving you the flexibility to choose what best suits your needs.

6. Training & Support

Our team provides hands-on training for your staff, ensuring they can confidently use all features. We also offer ongoing support to answer questions and resolve any issues.

7. After-Sales Support

We stand by our work with reliable after-sales service, including troubleshooting, upgrades, and repairs, ensuring your system continues to operate smoothly.

8. 24/7 Customer Support

Our customer service team is available around the clock to assist with technical issues, answer queries, and provide remote troubleshooting when needed.

Cost of IP Phone & PBX Installation Near Dhaka

The cost of IP Phone and PBX installation depends on the system type, number of users, hardware requirements, and additional features. We provide competitive pricing tailored to your needs, ensuring excellent value for money while maintaining high-quality service.

IP Phone Installation Price Table in Dhaka

How to Choose the Right IP Phone & PBX System

Assess Your Business Needs: Identify the number of users, call volume, and required features. Understanding your needs helps in selecting a system that matches your business size and future growth plans.

Understand the Types of PBX Systems: Learn the differences between analog, digital, IP, hybrid, and cloud PBX systems. Each has unique benefits, and choosing the right one ensures efficiency and cost-effectiveness.

Check Compatibility with Existing Infrastructure: Ensure the new system works seamlessly with your current network, phones, and internet connection. Compatibility prevents unnecessary upgrades and reduces costs.

Consider Key Features: Look for essential features like call forwarding, voicemail, conferencing, and remote access. Advanced features can boost productivity and improve customer service.

Compare Costs & Maintenance: Evaluate both the installation cost and long-term maintenance expenses. A low upfront cost may lead to higher long-term expenses if maintenance is frequent.

Check Reviews and References: Read customer reviews and request references from the service provider. Positive feedback from previous clients indicates reliability and good service quality.

Choose a Reliable Vendor: Select a vendor with proven experience, certified technicians, and strong customer support. A reliable vendor ensures smooth installation and dependable after-sales service.

FAQs Best IP Phone and PBX System Installation Service Provider in Dhaka

Question: What is the difference between an IP Phone and a traditional phone?

Answer: An IP Phone uses the internet to transmit calls, offering more features and lower call costs, while a traditional phone relies on analog lines with limited functionality and higher charges.

Question: Which PBX system is best for my business in Dhaka?

Answer: The best PBX system depends on your business size, budget, and feature requirements. For modern, scalable communication, IP PBX or cloud PBX systems are often recommended.

Question: How long does it take to install an IP Phone and PBX system?

Answer: Installation time depends on system complexity and site conditions. Small setups may take a few hours, while larger networks could require several days to complete.

Question: Can you integrate the PBX system with my existing network?

Answer: Yes, we can integrate PBX systems with your current network infrastructure, ensuring compatibility and minimizing the need for additional hardware changes.

Question: Do you provide both the equipment and installation service?

Answer: Yes, we offer a complete package including authentic equipment supply, professional installation, programming, and staff training for smooth operation.

Question: Will my PBX system work during a power outage?

Answer: Some PBX systems can operate during outages if connected to backup power like UPS units. Without backup, functionality may be affected.

Question: Do you offer maintenance and technical support after installation?

Answer: Yes, we provide ongoing maintenance and technical support, including troubleshooting, software updates, and repairs to ensure uninterrupted service.

Question: Can I connect remote or home-based employees to the PBX system?

Answer: Yes, IP PBX and cloud PBX systems support remote connections, allowing employees to work from home or other locations while staying connected.

Question: What is the cost of an IP Phone and PBX installation in Dhaka?

Answer: Costs vary based on the system type, features, and installation requirements. We offer customized pricing after assessing your business needs.

Question: Do you provide training on how to use the new system?

Answer: Yes, we provide hands-on training to ensure your staff can effectively operate and manage the new IP Phone and PBX system.