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If you’re looking for reliable IP Phone and PBX solutions in Bangladesh, Shift Tech BD is your trusted partner. We provide complete installation, maintenance, and repair services for all types of communication systems. Our expert team ensures hassle-free setup, uninterrupted operation, and secure connectivity, helping businesses, homes, and industries stay connected and protected.

Trusted by 1000+ Satisfied Clients Since 2019

Since 2019, Shift Tech BD has been delivering professional PBX and IP phone services with dedication and precision. We have successfully installed and maintained over 1000 PABX and Intercom systems across Bangladesh and abroad. Every project is completed with a focus on quality, reliability, and long-term performance, ensuring the highest level of communication security.

Here are some of the companies we work with

We have had the privilege of serving leading organizations such as PRAN, AB Group, Concord, Nasir Group, NAPD, UCB, Bank Asia, and Probashi Palli Group. Each project is handled with care and excellence, allowing us to consistently earn the trust, loyalty, and satisfaction of our valued clients.

Our Services in Bangladesh

We specialize in complete IP Phone and PBX services including system design, installation, configuration, repair, and ongoing maintenance. Our solutions are tailored for different industries, ensuring that every client gets the right setup for smooth communication, maximum efficiency, and enhanced security.

IP Phone and PBX System Installation

Our IP Phone and PBX installation service is designed to ensure seamless communication across your organization. From small setups to large-scale enterprise networks, we provide expert installation with proper configuration, scalability, and long-term reliability. Our team ensures that your system is user-friendly, cost-effective, and future-ready.

Where We Install IP Phone and PBX Systems

Corporate Offices: PBX & IP phone systems for seamless internal/external communication, boosting workflow, productivity, and branch connectivity.

Hospitals & Clinics: Reliable systems for doctors, nurses, staff, and patients, supporting emergency calls, announcements, and secure communication.

Hotels & Resorts: Guest-friendly solutions with room-to-room calling, front desk coordination, and staff communication for premium service.

Residential Buildings: PBX & intercom setups for flat-to-flat calling, visitor management, and secure resident communication.

Call Centers: High-performance systems with call routing, recording, monitoring, and reporting for smooth operations.

Commercial Buildings: Seamless communication for tenants, management, and security, ensuring safety and operational efficiency.

Educational Institutions: Easy coordination with teachers, staff, and admin through centralized systems with alerts and emergency communication.

Factories & Industries: Strong, secure systems connecting plant sections, improving processes, and ensuring worker safety.

Banks & Financials: Secure setups for customer service, inter-branch communication, and sensitive operations.

BPOs & Outsourcing: Multi-line, cost-effective systems with advanced monitoring, reporting, and large-scale call handling.

Government Offices: Organized, secure communication improving departmental coordination and service delivery.

Shopping Malls: PBX & intercoms for management, security, and shop owners, supporting smooth operations and emergencies.

High-Security Areas: Encrypted systems for airports, military, and critical facilities ensuring instant, secure connectivity.

IP Phone and PBX System Upgrading

Upgrading your IP Phone and PBX system ensures better performance, scalability, and reliability for your communication network. We replace outdated hardware, integrate advanced features, and update software to optimize efficiency. This upgrade enhances voice clarity, improves connectivity, and supports future growth while maintaining cost-effectiveness.

IP Phone and PBX Systems Maintenance and Repair

Regular maintenance and timely repair are essential to keep your IP Phone and PBX systems running smoothly. Our expert team provides preventive checks, fault diagnosis, and hardware or software repair services. We ensure minimal downtime, quick restoration, and continuous communication support to keep your business operations uninterrupted.

Our IP Phone and PBX Systems Installation Process

Site survey & needs assessment

We begin with a detailed site survey to understand your workspace, network structure, and communication requirements. This helps us design a system that aligns with your business needs. The assessment ensures accurate planning, proper equipment selection, and smooth installation for long-term efficiency and reliability.

Hardware and network setup

Once the planning is complete, we set up the hardware and network infrastructure. This includes installing IP phones, PBX units, switches, and routers as required. Our technicians configure the network to ensure stability, secure connectivity, and seamless communication across all devices in your organization.

Cabling and connections

A robust cabling and connection setup is vital for an effective PBX system. We install structured cabling, ensure proper labeling, and create organized connections between devices. This step reduces future issues, minimizes interference, and enhances performance while keeping the infrastructure clean, efficient, and easy to maintain.

System programming and configuration

After setup, we program and configure the PBX system according to your business requirements. This includes call routing, extensions, voicemail, IVR, and security settings. Our customization ensures smooth communication, efficient workflow, and scalability, making your system adaptable to business growth and future changes.

Testing and staff training

Before handover, we conduct rigorous testing to ensure system performance, call quality, and security. Once verified, we provide staff training to help your team understand how to operate the system effectively. Training covers basic functions, troubleshooting, and best practices for efficient usage and maintenance.

Final Documentation Handover & Maintenance Plan

At the end of the project, we provide complete documentation of the installation, including system layout, configuration details, and equipment information. We also hand over a customized maintenance plan to ensure smooth operations, regular updates, and long-term reliability, giving you complete confidence in your new system.

Types of IP Phone and PBX Systems We Install in Bangladesh

Analog PBX

Analog PBX is a traditional system that uses physical phone lines for communication. It’s reliable and suitable for small businesses with basic call needs. Though limited in features compared to modern solutions, analog PBX offers affordability and simple operation for organizations not requiring advanced connectivity.

Digital PBX

Digital PBX uses digital signals instead of analog lines, offering clearer call quality and additional features such as voicemail, call forwarding, and conferencing. It’s a step up from analog systems, providing better scalability and efficiency. Digital PBX systems are ideal for mid-sized businesses seeking modern communication solutions.

IP PBX (VoIP PBX)

IP PBX systems use internet protocol to manage calls, providing cost savings and advanced features such as video conferencing, remote extensions, and mobile integration. It’s highly flexible, scalable, and suitable for businesses of all sizes. IP PBX systems ensure seamless connectivity with modern communication technologies worldwide.

Hybrid PBX

Hybrid PBX systems combine analog, digital, and IP-based technologies, making them highly versatile. They allow businesses to upgrade gradually while maintaining existing infrastructure. This system supports both traditional and modern communication methods, making it a practical choice for businesses that want flexibility, scalability, and future-proof solutions.

Cloud PBX

Cloud PBX is a virtual phone system hosted over the internet. It eliminates the need for on-site hardware and offers features like remote access, scalability, and lower setup costs. Perfect for businesses with multiple locations or remote teams, Cloud PBX ensures flexibility and cost-efficient communication.

Why Choose Shift Tech BD for IP Phone & PBX Installation in Bangladesh

Professional IP Phone & PBX Engineering

Our team consists of highly skilled engineers with years of experience in IP Phone and PBX installations. We follow industry standards and best practices to deliver reliable and efficient solutions. From planning to execution, we ensure professional service that meets your specific communication needs.

Comprehensive Solutions

Shift Tech BD offers complete solutions, including system design, installation, configuration, and after-sales support. We handle everything from cabling to software setup, ensuring you receive a fully integrated communication system. Our end-to-end approach guarantees convenience and consistent quality across all stages of the project.

Competitive Pricing

We provide high-quality IP Phone and PBX installation services at competitive rates without compromising on quality. Our pricing is transparent, with no hidden charges. Businesses can choose from different packages depending on their requirements, ensuring cost-effectiveness while still enjoying advanced features and reliable communication.

Authentic Products

We only use authentic and certified equipment to ensure durability, performance, and compatibility. All products come with manufacturer warranties and quality assurance. This commitment to genuine products ensures long-lasting results, reliable operations, and reduced chances of system failure, saving you money and time in the long run.

Custom Design

Every business has unique communication needs. We provide customized IP Phone and PBX designs that align with your organization’s size, workflow, and budget. Whether you need a simple setup or a complex network, we deliver tailored solutions that maximize efficiency and support business growth.

Variety of Solutions

Shift Tech BD offers a wide range of PBX solutions, including analog, digital, IP-based, hybrid, and cloud systems. This variety allows businesses to choose the best system for their current needs while planning for future upgrades. Our versatile options give organizations flexibility and long-term benefits.

Training & Support

We provide thorough training to ensure your team is confident in using the new PBX system. From call handling to advanced features, our training covers everything. Along with installation, we offer ongoing technical support, helping your staff use the system efficiently and troubleshoot minor issues easily.

After-Sales Support

Our relationship does not end with installation. We provide ongoing after-sales support to ensure your system remains operational and updated. This includes periodic maintenance, software upgrades, and troubleshooting. Our goal is to provide peace of mind by keeping your communication network reliable and efficient.

24/7 Customer Support

We understand that communication issues can arise anytime. That’s why our support team is available 24/7 to assist with emergencies. Whether it’s a minor issue or a major system failure, our prompt customer support ensures minimal downtime and uninterrupted business operations at all times.

Cost of IP Phone & PBX Installation in Bangladesh

The cost of IP Phone and PBX installation in Bangladesh depends on the type of system, number of extensions, and infrastructure requirements. Analog systems are more affordable, while IP and cloud-based solutions require a higher budget. Shift Tech BD provides competitive, transparent pricing with tailored packages to meet every business need.

IP Phone Installation Price in Bangladesh

How to Choose the Right IP Phone & PBX System

Assess Your Business Needs

Start by analyzing your business communication requirements. Consider the number of users, call volume, and essential features like voicemail or conferencing. Understanding your needs helps you choose the right PBX system that balances performance, scalability, and budget while supporting your long-term growth plans.

Understand the Types of PBX Systems

It’s important to know the differences between analog, digital, IP-based, hybrid, and cloud PBX systems. Each type offers unique features and benefits. By understanding these options, you can select the system that matches your current requirements while ensuring flexibility for future upgrades.

Check Compatibility with Existing Infrastructure

Before choosing a PBX system, check how well it integrates with your current infrastructure. This includes your network, cabling, and existing devices. Ensuring compatibility reduces installation costs and avoids the need for major changes, making the setup smoother and more cost-effective for your business.

Consider Key Features

Look at the features offered by different PBX systems, such as call forwarding, IVR, voicemail, remote access, and video conferencing. Identify which features are essential for your business operations. A feature-rich system enhances communication efficiency, improves customer experience, and supports overall productivity.

Compare Costs & Maintenance

Evaluate the initial cost of installation as well as ongoing maintenance expenses. While traditional systems may seem cheaper, modern IP and cloud PBX solutions often reduce long-term costs through efficiency and scalability. Comparing costs helps in making a decision that balances affordability and long-term benefits.

Check Reviews and References

Before investing, check customer reviews, testimonials, and case studies about different PBX systems and vendors. References give you insights into reliability, performance, and after-sales service. This helps you make an informed decision and avoid potential issues with poor quality systems or services.

Choose a Reliable Vendor

Selecting the right vendor is crucial for a successful installation. A reliable vendor provides professional installation, genuine products, and ongoing support. Partnering with a trusted service provider like Shift Tech BD ensures long-term reliability, better system performance, and complete peace of mind for your business.

Frequently Asked Questions About the Best IP Phone and PBX System Installation Service Provider in Bangladesh

Question: What is the difference between an IP Phone and a traditional phone?

Answer: An IP Phone uses the internet to transmit calls, offering advanced features and lower call costs, while traditional phones use analog lines with limited functions. IP phones provide flexibility, mobility, and integration with modern communication systems.

Question: Which PBX system is best for my business in Bangladesh?

Answer: The best PBX system depends on your business size and needs. Small businesses may choose analog or digital, while medium to large businesses benefit from IP, hybrid, or cloud PBX systems. We help assess and recommend the most suitable solution.

Question: How long does it take to install an IP Phone and PBX system?

Answer: Installation time varies depending on the system type and size of the network. A small setup may take 1–2 days, while larger, more complex installations may take up to a week. We plan carefully to minimize disruption to business operations.

Question: Can you integrate the PBX system with my existing network?

Answer: Yes, we can integrate the PBX system with your current network and devices. Our team ensures smooth compatibility with routers, switches, and existing infrastructure, reducing additional costs and making the transition seamless for your organization.

Question: Do you provide both the equipment and installation service?

Answer: Yes, Shift Tech BD provides both equipment and installation services. We supply authentic, certified products along with expert setup, configuration, and testing, giving you a complete communication solution in one package for convenience and reliability.

Question: Will my PBX system work during a power outage?

Answer: PBX systems can continue working during power outages if connected to a backup power source such as UPS or generators. We recommend adding backup solutions to ensure uninterrupted communication, especially for businesses where downtime can cause significant losses.

Question: Do you offer maintenance and technical support after installation?

Answer: Yes, we provide full maintenance and technical support after installation. Our services include troubleshooting, repairs, upgrades, and performance checks to keep your system running smoothly. This ensures long-term reliability and reduced communication disruptions.

Question: Can I connect remote or home-based employees to the PBX system?

Answer: Yes, modern IP and cloud PBX systems allow remote and home-based employees to connect seamlessly. They can access extensions, make calls, and join meetings from anywhere using smartphones, laptops, or IP phones, ensuring flexible and efficient communication.

Question: What is the cost of an IP Phone and PBX installation in Dhaka?

Answer: The cost depends on the type of PBX system, number of extensions, and required features. Basic analog systems are cheaper, while IP and cloud PBX are more advanced and require higher investment. We provide tailored pricing for each project.

Question: Do you provide training on how to use the new system?

Answer: Yes, we provide complete training sessions after installation. Our experts guide your staff on how to use system features, troubleshoot basic issues, and manage calls efficiently. This training ensures smooth adoption and maximum productivity from your new PBX system.