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If you are looking for reliable and high-quality IP Phone and PBX services in Chattogram, Shift Tech BD is your trusted partner. We offer professional installation, maintenance, and repair solutions for all types of PBX and IP Phone systems. Our skilled team ensures seamless system setup, efficient operation, and robust security, keeping your office, home, or industrial facility fully connected and protected at all times.

Trusted by 1000+ Satisfied Clients Since 2019

Since 2019, Shift Tech BD has been providing PBX and IP Phone services with dedication and expertise. We have successfully installed and maintained over 1000 PABX and intercom lines across Bangladesh and beyond. Every project is carried out with precision and adherence to the highest standards, ensuring security, reliability, and smooth communication for our clients in all industries.

Here are some of the companies we work with

We have had the privilege to work with renowned organizations such as PRAN, AB Group, Concord, Nasir Group, NAPD, UCB, Bank Asia, and Probashi Palli Group. Our projects are consistently completed with excellence, earning client trust and satisfaction. We ensure that every system installation meets the unique needs of each organization while maintaining efficiency and high operational standards.

Our Services in Chattogram

Shift Tech BD offers comprehensive IP Phone and PBX services in Chattogram and surrounding areas. Our solutions cover system installation, upgrading, repair, and ongoing maintenance. We work with both small and large-scale organizations, ensuring seamless communication networks, reduced downtime, and secure voice and data transfer. Our services are tailored to meet diverse requirements for homes, offices, and industrial facilities.

IP Phone and PBX System Installation

Our IP Phone and PBX system installation ensures reliable and uninterrupted communication across all platforms. We specialize in setting up scalable systems that meet current needs and allow for future expansion. With professional planning, network integration, and configuration, we deliver high-quality installation services that enhance workflow, efficiency, and connectivity for organizations of all sizes.

Where We Install IP Phone and PBX Systems

Corporate Offices: Robust PBX and IP Phone systems to streamline communication, support multi-branch operations, and boost productivity.

Hospitals & Clinics: Secure systems for staff and patient communication, handling emergencies, intercoms, and critical alerts.

Hotels & Resorts: PBX solutions for guest services, room-to-room calls, reservations, and internal staff coordination.

Residential Buildings & Apartments: Intercom and PBX setups for resident-to-management communication, visitor handling, and security.

Call Centers: High-performance systems for call routing, recording, and monitoring to improve efficiency and customer service.

Commercial Buildings: Reliable communication networks for tenants, management, and security with scalable infrastructure.

Educational Institutions: Systems for faculty, staff, and administration coordination, plus emergency alerts and parent communication.

Factories & Industrial Plants: Strong networks for safety alerts, inter-department communication, and smooth industrial operations.

Banks & Financial Institutions: Secure PBX systems for fast inter-branch communication, call routing, and sensitive operations.

Call Centers & BPOs: Advanced setups for handling large call volumes, boosting agent performance, and ensuring scalability.

Government Offices: Secure systems for departmental coordination, confidential communication, and efficient public service.

Shopping Malls & Complexes: PBX solutions for tenant communication, security coordination, and emergency response.

High-Security Areas: Encrypted PBX systems for airports, military sites, and critical facilities with maximum reliability.

IP Phone and PBX System Upgrading

Shift Tech BD offers system upgrade services to enhance performance, improve security, and add new features. Upgrading IP Phone and PBX systems ensures compatibility with modern networks, supports additional users, and integrates advanced communication tools. Our team evaluates existing infrastructure, plans upgrades, and implements solutions with minimal downtime, keeping operations uninterrupted.

IP Phone and PBX Systems Maintenance and Repair

Our maintenance and repair services ensure that your communication systems operate efficiently over time. We provide routine inspections, troubleshooting, component replacement, and software updates. Our skilled technicians quickly address technical issues, minimize system downtime, and maintain optimal performance for IP Phone and PBX systems in offices, industrial facilities, and other operational environments.

Our IP Phone and PBX Systems Installation Process

Site Survey & Needs Assessment

We start with a detailed survey of your site, checking layout, infrastructure, user needs, and security. This helps us design a communication system that is efficient, reliable, and future-ready.

Hardware and Network Setup

We install PBX servers, IP phones, switches, and routers with proper placement and secure configuration to ensure stable and high-performance communication.

Cabling and Connections

High-quality cabling and connectors are installed to guarantee smooth connectivity, minimal disruptions, and reliable voice transmission across the system.

System Programming and Configuration

We configure call routing, voicemail, extensions, conferencing, and security features to match your organization’s needs for seamless daily operations.

Testing and Staff Training

After setup, we test all functions and train staff on system use, call management, and troubleshooting to ensure confident, effective use from day one.

Final Documentation, Handover & Maintenance Plan

We provide complete documentation, hand over the system, and share a maintenance plan for updates, inspections, and ongoing support to ensure long-term reliability.

Types of IP Phone and PBX Systems We Install Near in Chattogram

Analog PBX: Traditional analog PBX systems are simple, reliable, and ideal for small to medium-sized businesses. They support basic telephony functions such as call transfer, voicemail, and internal extensions, providing cost-effective communication solutions without requiring complex network integration or internet connectivity.

Digital PBX: Digital PBX systems offer better scalability, call quality, and additional features compared to analog systems. They support multiple lines, automated attendants, and integration with computers and CRM systems, allowing businesses to improve productivity and enhance communication efficiency across departments.

IP PBX (VoIP PBX): IP PBX systems use internet-based technology to deliver calls, offering advanced features like call forwarding, video conferencing, and mobile integration. These systems reduce telephony costs, provide flexible remote access, and support seamless communication across branches and global locations.

Hybrid PBX: Hybrid PBX combines analog, digital, and IP-based technologies to offer a versatile solution. It is ideal for organizations transitioning to modern networks while maintaining legacy systems. Hybrid systems allow businesses to upgrade gradually without disrupting existing communication infrastructure.

Cloud PBX: Cloud PBX is a fully managed, internet-based system hosted offsite. It requires no physical hardware on-site, offers scalability, remote management, and advanced features like auto-attendants, call analytics, and mobile integration. Cloud PBX is cost-effective, flexible, and suitable for growing businesses with remote teams.

Why Choose Shift Tech BD for IP Phone & PBX Installation in Chattogram

Shift Tech BD delivers professional, reliable, and tailored communication solutions. We combine technical expertise, comprehensive services, competitive pricing, and authentic products to provide superior PBX and IP Phone installations. Our solutions are customized for each client, ensuring efficiency, security, and scalability. Ongoing support, training, and 24/7 assistance make us a trusted partner for businesses of all sizes.

Professional IP Phone & PBX Engineering

Our certified engineers have extensive experience installing, upgrading, and maintaining PBX and IP Phone systems. They ensure optimal system design, proper installation, and efficient integration with your existing network, providing a seamless, high-performance communication environment tailored to your operational requirements.

Comprehensive Solutions

We provide end-to-end solutions covering system installation, upgrades, maintenance, repair, and training. Our comprehensive services ensure your communication systems operate efficiently, remain secure, and adapt to future business needs while minimizing downtime and maximizing productivity.

Competitive Pricing

Shift Tech BD offers transparent and competitive pricing for all PBX and IP Phone services. We ensure high-quality installation and support without hidden costs. Our solutions are designed to provide the best value, balancing affordability with performance and long-term reliability.

Authentic Products

We use genuine PBX equipment and IP Phone devices from reputable manufacturers to guarantee durability and system reliability. Authentic products ensure seamless functionality, compatibility with existing infrastructure, and adherence to industry standards, reducing long-term maintenance costs and operational issues.

Custom Design

Every system we install is customized to meet the specific needs of your organization. From small offices to large industrial facilities, our team designs PBX and IP Phone setups that maximize efficiency, scalability, and security while addressing unique operational requirements.

Variety of Solutions

Shift Tech BD offers a wide range of PBX and IP Phone systems, including analog, digital, IP-based, hybrid, and cloud solutions. This variety allows businesses to choose systems that best fit their operational scale, technical needs, and budget while ensuring future growth and flexibility.

Training & Support

We provide comprehensive training for staff on using PBX and IP Phone systems efficiently. Our training covers system operation, troubleshooting, and best practices, ensuring that employees can use the technology effectively and maximize its benefits for daily operations.

After-Sales Support

Our commitment does not end with installation. We offer ongoing after-sales support, including maintenance, troubleshooting, system updates, and upgrades. Our responsive team ensures that your communication systems remain operational, reliable, and secure at all times.

24/7 Customer Support

Shift Tech BD provides round-the-clock support for all PBX and IP Phone systems. Our technicians are available 24/7 to address emergencies, technical issues, or maintenance requirements, ensuring uninterrupted communication and operational continuity for your business.

Cost of IP Phone & PBX Installation in Chattogram

The cost of PBX and IP Phone installation in Chattogram varies based on system type, size, complexity, and features. Analog systems are generally more affordable, while IP and cloud-based systems require higher investment due to advanced functionality. Shift Tech BD offers transparent pricing, detailed quotations, and tailored solutions that match budget constraints without compromising quality or performance.

IP Phone Installation Price in Chattogram

How to Choose the Right IP Phone & PBX System

Assess Your Business Needs

Evaluate your organization’s communication requirements, including number of users, call volume, and departmental needs. Understanding operational demands ensures you select a PBX or IP Phone system that supports productivity, scalability, and smooth internal and external communication.

Understand the Types of PBX Systems

Familiarize yourself with different PBX systems, such as analog, digital, IP-based, hybrid, and cloud solutions. Each type has unique features, costs, and infrastructure requirements, helping you make an informed decision that aligns with business goals and technical capacity.

Check Compatibility with Existing Infrastructure

Ensure the PBX system is compatible with your current network, cabling, and IT infrastructure. Compatibility reduces installation complexity, minimizes downtime, and ensures seamless integration with existing communication tools and devices.

Consider Key Features

Look for essential features like call routing, voicemail, conferencing, mobile integration, and security options. Advanced features improve operational efficiency, enhance collaboration, and provide flexibility for remote or multi-location teams.

Compare Costs & Maintenance

Evaluate installation, equipment, and maintenance costs for different systems. Consider long-term expenses such as updates, repairs, and scalability. Choose a solution that balances cost-effectiveness with high performance and reliability.

Check Reviews and References

Research client reviews, testimonials, and case studies. Checking references ensures the service provider is experienced, reliable, and capable of delivering solutions that meet industry standards and specific business needs.

Choose a Reliable Vendor

Select a vendor with proven experience, technical expertise, and strong customer support. A reliable provider ensures professional installation, high-quality equipment, ongoing maintenance, and prompt response to technical issues.

Frequently Asked Questions About the Best IP Phone and PBX System Installation Service Provider in Chattogram

Question: What is the difference between an IP Phone and a traditional phone?

Answer: IP Phones use internet protocol to transmit voice and data, offering advanced features like call routing, video calls, and remote access. Traditional phones rely on analog lines, providing basic calling functionality without integration with modern digital networks.

Question: Which PBX system is best for my business in Bangladesh?

Answer: The best PBX system depends on your business size, call volume, and technical requirements. Small offices often benefit from analog or digital PBX, while larger organizations may prefer IP, hybrid, or cloud PBX for scalability, advanced features, and remote connectivity.

Question: How long does it take to install an IP Phone and PBX system?

Answer: Installation time varies depending on system type and building size. Small offices may be completed in one to two days, while larger facilities or multi-branch setups could take several days to ensure proper cabling, configuration, testing, and staff training.

Question: Can you integrate the PBX system with my existing network?

Answer: Yes, we integrate PBX systems with your current network infrastructure. Our team ensures seamless connectivity, optimal performance, and minimal disruption to ongoing operations while maintaining security and system reliability throughout the integration process.

Question: Do you provide both the equipment and installation service?

Answer: Shift Tech BD supplies genuine PBX and IP Phone equipment and provides professional installation services. We handle end-to-end solutions, including configuration, testing, training, and maintenance, ensuring complete operational readiness for your communication system.

Question: Will my PBX system work during a power outage?

Answer: Some PBX systems include backup power solutions or UPS integration. This ensures that critical communication lines remain operational during power outages, allowing offices, hospitals, and high-security facilities to maintain essential connectivity and emergency communication.

Question: Do you offer maintenance and technical support after installation?

Answer: Yes, we provide ongoing maintenance, troubleshooting, and technical support. Our team ensures your PBX and IP Phone systems remain functional, secure, and updated, minimizing downtime and maintaining consistent communication performance.

Question: Can I connect remote or home-based employees to the PBX system?

Answer: Absolutely. IP PBX and cloud PBX systems allow remote employees to connect securely using internet-based softphones or mobile devices. This ensures seamless communication and access to company extensions from anywhere, supporting remote work and distributed teams.

Question: What is the cost of an IP Phone and PBX installation in Dhaka?

Answer: Costs vary based on system type, complexity, number of users, and features. Analog systems are more affordable, while IP, hybrid, and cloud systems require higher investment. Shift Tech BD provides detailed quotes tailored to your requirements, ensuring value and transparency.

Question: Do you provide training on how to use the new system?

Answer: Yes, we offer complete training for staff on using all features of PBX and IP Phone systems. Training covers basic and advanced functions, troubleshooting, emergency procedures, and best practices to ensure employees use the system efficiently and effectively.