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If you’re seeking dependable and high-quality PABX and Intercom services in Bangladesh, Shift Tech BD is your trusted partner. We specialize in professional installation, maintenance, and repair solutions for all types of systems. Our experienced team ensures seamless setup, smooth operation, and enhanced security, keeping your home, office, or industrial facility fully protected at all times.

Trusted by 1500+ Satisfied Clients Since 2019

Since 2019, Shift Tech BD has been providing expert PABX and Intercom services with dedication and precision. We have successfully installed and maintained over 1000 PABX and Intercom lines across Bangladesh, consistently delivering projects that meet the highest security and operational standards, ensuring reliability for every client we serve.

Here are some of the companies we work with

We have had the privilege of working with prestigious clients including PRAN, AB Group, Concord, Nasir Group, NAPD, UCB, Bank Asia, and Probashi Palli Group. Every project is completed with professionalism and attention to detail, earning the trust and long-term satisfaction of our clients across multiple sectors.

Our Services

Shift Tech BD offers comprehensive PABX and Intercom solutions tailored to your needs. From installation to repair and system upgrades, we provide end-to-end services that ensure smooth communication and high-level security. Our solutions cater to diverse environments, including corporate, residential, industrial, and public sectors, ensuring every installation operates efficiently and reliably.

1. PABX System Installation & Maintenance

We provide full PABX system installation and maintenance services, ensuring reliable internal communication for your organization. Our team handles setup, wiring, configuration, and ongoing maintenance, keeping systems operational at all times. With a focus on quality and efficiency, we ensure every PABX installation is tailored to your business or facility requirements.

Where Do We Install PABX and Intercom Systems?

Corporate Offices: Our services help corporate offices establish seamless internal communication. We design and install PABX and intercom systems that enhance operational efficiency and team collaboration, ensuring smooth connectivity between departments and floors.

Hospitals & Clinics: In healthcare settings, timely communication is critical. We install reliable PABX and intercom systems that connect medical staff, administration, and emergency teams, ensuring patient safety and smooth hospital operations.

Hotels & Resorts: Hotels and resorts benefit from our tailored intercom solutions, enabling staff to manage guest services, security, and maintenance efficiently. Our systems ensure excellent internal communication and rapid response to guest needs.

Residential Buildings & Apartments: We provide intercom and PABX installations for residential complexes, enhancing safety and convenience. Residents enjoy secure access control and easy communication between apartments and security personnel.

Call Centers: Our solutions optimize call center operations by providing efficient internal communication systems. PABX setups streamline call routing and team coordination for better productivity and faster response times.

Commercial Buildings: Commercial facilities rely on our PABX and intercom installations to maintain smooth internal communication and security. Our systems help businesses manage multiple departments and floors effectively.

Educational Institutions: Schools, colleges, and universities benefit from our PABX systems for efficient communication between classrooms, administrative offices, and security teams, supporting a safe and organized campus environment.

Factories & Industrial Plants: We install robust intercom systems for factories and industrial plants, enabling quick communication across large areas, improving operational efficiency, and enhancing worker safety.

Banks & Financial Institutions: Our PABX solutions in banks ensure secure internal communication between branches, departments, and customer service teams, maintaining efficiency and safeguarding sensitive information.

Government Offices: We provide government offices with reliable communication systems that enhance coordination, workflow management, and overall operational security across departments.

Shopping Malls & Commercial Complexes: Our intercom installations help shopping malls manage security, maintenance, and staff coordination efficiently, ensuring smooth operations and a safe environment for visitors.

Other High-Security Areas: We offer tailored PABX and intercom solutions for areas requiring high security, including research centers, data centers, and sensitive corporate facilities, providing reliable communication and monitoring capabilities.

2. PABX Intercom System Upgrading

Shift Tech BD offers professional upgrading services for PABX and intercom systems. We modernize outdated setups, improve communication efficiency, integrate new technologies, and ensure your system continues to meet current operational and security requirements.

3. PABX and Intercom Systems Maintenance and Repair

Our maintenance and repair services keep your PABX and intercom systems running smoothly. We provide regular inspections, troubleshooting, and fast repairs to minimize downtime, ensuring uninterrupted communication and optimal system performance across all environments.

Steps to Installing a PABX Intercom System

Site Survey & Planning: Before installation begins, a detailed site survey is conducted to assess your building layout, cabling requirements, and communication needs. Planning includes determining the best locations for the PABX unit, extension phones, and intercom stations to ensure optimal performance and connectivity across all areas. Proper planning avoids future issues and ensures a smooth setup process.

Mounting the PABX Unit: The PABX unit is securely mounted in a designated area with adequate ventilation and accessibility. The location is selected to reduce interference and allow easy access for maintenance. Professional mounting ensures that the system is stable, safe, and ready for seamless connections to other network and telecommunication devices.

Connecting Power Supply: The power supply is carefully connected, ensuring proper voltage and backup power options such as UPS systems. This step guarantees uninterrupted operation and safeguards the PABX unit from electrical fluctuations or outages. Proper power connection is essential for the longevity and reliability of the system.

Wiring & Cabling: High-quality cabling is routed to connect the PABX unit with extension phones, intercom stations, and other communication devices. Structured cabling practices ensure minimal signal loss and reduce interference. Each cable is labeled for easier troubleshooting and future expansions, ensuring organized and efficient network management.

Connecting Extension Phones: All extension phones are connected to the PABX system with attention to proper configuration and placement. This ensures clear voice communication, quick access to lines, and functional internal call routing. Proper installation guarantees that employees or users can communicate efficiently across all connected areas.

System Programming & Configuration: The PABX system is programmed to match your business or home requirements. Features such as call routing, voicemail, auto-attendant, and intercom functionality are configured. Proper system programming ensures seamless operation, easy internal communication, and maximizes the efficiency of the installed system.

Testing: After installation, comprehensive testing is conducted to verify call quality, intercom operation, and feature functionality. Testing identifies any potential issues, ensuring that the system performs as expected. This step ensures that your PABX setup is reliable, efficient, and ready for daily use.

User Training: Users are provided hands-on training on operating the PABX system and intercoms. Training covers making and receiving calls, using advanced features, and troubleshooting minor issues. Educating users ensures smooth adoption and minimizes operational errors.

Final Documentation: Detailed documentation is prepared, including system layout, wiring diagrams, extension numbers, configuration details, and user manuals. This ensures easy reference for maintenance, upgrades, and troubleshooting. Documentation acts as a guide for future system management and modifications.

Handover & Maintenance Plan: The system is officially handed over with a clear maintenance plan. Scheduled check-ups, software updates, and emergency support options are provided to ensure long-term reliability. A maintenance plan guarantees the system remains efficient and fully operational over time.

Types of PABX and Intercom Systems We Install in Bangladesh

Analog PABX: Analog PABX systems use traditional telephone lines to manage internal and external calls. They are cost-effective and suitable for small businesses with basic communication needs. Analog systems are reliable, simple to operate, and require minimal technical setup, making them a popular choice for smaller offices.

Digital PABX: Digital PABX systems convert analog signals into digital form for better call quality and additional features. They support advanced functionalities such as call forwarding, voicemail, and conference calling. Digital systems are ideal for medium-sized businesses looking to improve internal communication efficiency.

IP PABX: IP PABX systems use internet protocols for communication, allowing integration with VoIP and mobile devices. They provide flexibility, scalability, and advanced features such as remote extensions and unified communication. IP PABX is suitable for businesses that want modern, internet-based communication solutions.

Hybrid PABX: Hybrid PABX combines analog, digital, and IP systems in one unit. It provides flexibility for businesses transitioning from traditional to modern setups. Hybrid systems support legacy equipment while enabling advanced VoIP functionalities, making them a versatile solution for growing organizations.

Hosted/Cloud PABX: Hosted or cloud PABX systems are fully managed over the internet by a service provider. They require minimal on-site equipment, offer scalable extensions, and allow remote access. Cloud PABX is cost-effective and ideal for businesses with multiple branches or remote employees.

Custom Solutions: Shift Tech BD also provides tailored PABX and intercom solutions designed specifically for your business requirements. Custom solutions ensure seamless integration with existing infrastructure, specialized feature sets, and flexibility to support future growth and technological upgrades

Why Choose Shift Tech BD for PABX System Installation?

Shift Tech BD offers professional, reliable, and efficient PABX and intercom solutions across Bangladesh. We provide end-to-end services including consultation, installation, programming, training, and after-sales support. Our solutions are designed for quality, durability, and seamless integration with your communication needs, ensuring maximum satisfaction and operational efficiency.

1. Professional PABX and Intercom Engineering

Our team of skilled engineers has extensive experience in designing, installing, and maintaining PABX and intercom systems. We ensure precise installation, configuration, and optimization of every system to provide high-quality communication solutions that match your business requirements.

2. Comprehensive Solutions

We offer complete PABX solutions, including site survey, cabling, system setup, programming, training, and maintenance. This comprehensive approach ensures that every aspect of your communication system is professionally managed for maximum efficiency and reliability.

3. Competitive Pricing

Shift Tech BD provides cost-effective PABX installation services without compromising on quality. Our transparent pricing ensures businesses of all sizes can access professional communication systems within their budget while benefiting from top-quality products and expert services.

4. Authentic Products

We use only authentic, certified PABX hardware and intercom devices to guarantee system reliability, durability, and optimal performance. Authentic products reduce the risk of failures and ensure long-term satisfaction for our clients.

5. Custom Design

Our engineers create customized PABX designs to suit your unique communication requirements. Customization allows seamless integration with existing systems, scalable expansion options, and the inclusion of advanced features for optimal operational efficiency.

6. Variety of Solutions

Shift Tech BD supports a wide range of PABX systems including analog, digital, IP, hybrid, and cloud-based solutions. This variety ensures that businesses of any size and type can find the right solution to meet their communication needs.

7. Training & Support

We provide comprehensive user training to ensure staff can operate the PABX and intercom systems effectively. Training covers basic operations, feature usage, troubleshooting, and best practices for maximizing system benefits.

8. After-Sales Support

Our after-sales support ensures ongoing system reliability and performance. We offer timely maintenance, troubleshooting, upgrades, and consultation to resolve any operational issues, keeping your communication network running smoothly.

9. 24/7 Customer Support

Shift Tech BD offers round-the-clock customer support to address emergencies, technical problems, or service inquiries. Immediate assistance minimizes downtime and ensures uninterrupted communication for your business.

Cost of PABX Installation in Bangladesh

PABX installation costs vary depending on system type, size, number of extensions, and features required. Small analog systems are cost-effective, while advanced IP or cloud-based systems have a higher initial investment but offer scalability and advanced functionality. Our team provides detailed quotations tailored to your specific needs.

How to Choose the Right PABX System

Assess Your Needs: Evaluate your business size, number of users, and communication requirements. Understanding your current and future communication needs helps you choose the most suitable PABX system.

Evaluate Features: Compare system features such as call forwarding, voicemail, intercoms, mobile integration, and conference calling. Selecting the right features ensures efficient and effective communication.

Consider Future Growth: Choose a system that can scale as your business grows. Scalable PABX solutions reduce future costs and allow smooth expansion of extensions or branches.

Compare Prices: Analyze different systems based on features, quality, and installation costs. A proper price-to-feature ratio ensures you get value for your investment.

Check Reviews and References: Research customer reviews, testimonials, and references to confirm the reliability and performance of the PABX system and service provider. Positive feedback indicates quality and dependable support.

Look for Support and Maintenance: Select a provider offering regular maintenance, updates, and quick support. Continuous support ensures uninterrupted communication and the longevity of your system

Top PABX and Intercom Brands Offered by Shift Tech BD

Shift Tech BD installs leading PABX and intercom brands recognized for reliability, performance, and innovation. Brands include globally trusted and locally supported systems offering analog, digital, IP, hybrid, and cloud solutions. Our selection ensures high-quality installations and long-term satisfaction for businesses across Bangladesh.

FAQ: Best PABX Installation Service Provider in Bangladesh

Question: What is a PABX system, and how does it work?

Answer: A PABX system is a private telephone network used within a business or organization. It routes internal and external calls, manages multiple extensions, and can integrate with digital, analog, or IP-based devices for seamless communication.

Question: What is the lifespan of a PABX system?

Answer: The average lifespan of a PABX system ranges from 5 to 15 years, depending on type, usage, maintenance, and technological upgrades. Regular maintenance prolongs its efficiency and ensures reliable communication for longer periods.

Question: Can I connect my mobile to the PABX?

Answer: Yes, modern IP and hybrid PABX systems allow mobile integration, enabling remote call handling, extensions, and VoIP functionality. This provides flexibility and keeps employees connected even when they are away from the office.

Question: Can a PABX work without the internet?

Answer: Analog and digital PABX systems operate independently of the internet. IP-based or cloud PABX requires an internet connection for VoIP services, remote access, and cloud features, but can still function locally if configured properly.

Question: Which type of PABX system is best for my business in Bangladesh?

Answer: The best type depends on your business size, communication needs, and budget. Small offices benefit from analog systems, while medium to large businesses can opt for digital, IP, hybrid, or cloud-based solutions for scalability and advanced features.

Question: How long does it take to install a PABX system?

Answer: Installation typically takes 1 to 5 days, depending on system complexity, number of extensions, cabling requirements, and site size. Proper planning and professional execution ensure efficient and timely setup.

Question: Can I upgrade my existing PABX system to an IP-based solution?

Answer: Yes, hybrid PABX solutions allow upgrading traditional systems to IP-based systems without complete replacement. This provides advanced features, VoIP integration, and improved scalability while utilizing existing infrastructure.

Question: Do you provide both hardware and installation services?

Answer: Yes, Shift Tech BD offers complete solutions, including authentic PABX hardware, installation, configuration, and ongoing support. Clients benefit from a single provider handling all aspects of the system.

Question: What is the average cost of PABX installation in Bangladesh?

Answer: The average cost varies depending on system type, number of extensions, and features. Small analog systems start at a lower cost, while advanced IP or cloud-based systems require higher investment for long-term scalability and features.

Question: Do you offer maintenance and repair services after installation?

Answer: Yes, we provide ongoing maintenance, troubleshooting, software updates, and repair services to ensure the PABX system remains fully operational and reliable over its lifespan.

Question: Will my PABX system work during a power outage?

Answer: Systems connected to a UPS or backup power supply can continue operating during short power outages. Properly designed PABX setups ensure uninterrupted internal communication and minimal disruption.

Question: Can you integrate the PABX system with my office’s VoIP setup?

Answer: Yes, modern IP and hybrid PABX systems can be fully integrated with VoIP setups. This allows cost-effective calling, remote connectivity, and enhanced features for seamless communication across devices.

Question: Do you provide training for staff on how to use the PABX system?

Answer: Yes, we provide complete training covering all system features, call handling, intercom usage, troubleshooting, and best practices. Training ensures that your staff can operate the system efficiently and maximize its potential.